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Privacy Policy Page

Ceylon plaza website operated by the Industrial Development Board (hereinafter referred to as "IDB") and the Privacy policy stipulates the manner which collect, possess, store, handle and deal with personal identifiable information or data and sensitive personal data and protection of personal identifiable information of (hereinafter referred to as ("information") of the users of the site. 

Users are required to accept the contents of this Policy in order to use or continue using of the site and access obtained by Users of the site via mobile phones or any other similar device are governed by the policy and visiting of the site directly or indirectly (through another device) amounts to acceptance of the policy.

The Privacy policy stipulates the manner pertaining to collection of data, usage of data and disclosure of personal information and the methods adhered to secure personal information.

Privacy of the users is of paramount importance and Protection of data is of greater trustworthiness, accordingly only the user’s name and other information are used in compliance with privacy policy. Collection of information is carried out only where it is required and is pertinent to dealings with the user.

User’s information is kept for the purpose of being required by law or where it is pertinent for collected purpose.

Where personal data is not required for any legal or business purposes, retention of personal data will cease.

If the user logs on the site via user’s account, personal details are identified but otherwise a user can visit the site and browse the site anonymously.

User accounts can be deleted or deactivated in compliance with applicable rules and regulations.

Authorized technical and security measures are used to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to information.

Users are vested with the right to request access to the personal data and make any correction to it and to require to stop using personal data for direct marketing purposes and to communicate the withdrawal of user’s consent to the continued use, disclosure, storing and processing of personal data by contacting customer services, subject to the conditions and limitations imposed by legislation and delegated legislation.

Users should be above the age of 18 years of old and are capable of understanding and accepting the terms of this Privacy Policy.

There shall be limited disclosure of any Information to its Directors, officers, employees, agents or representatives who have a need to know such Information in connection with the business transaction and are only permitted to use your Information in connection with the said purpose.

User Information may be transferred to, and stored at, any of partners or service providers which may be inside or outside the country


Types of information which is collected

❖ Name, gender, profile picture, and date of birth;

❖ Delivery address/location, email address and phone numbers;

❖ Transaction records/data, such as details about orders and payments, user clicks, and other details of products and Services related to you.

❖ Internet protocol (IP) address, login data, browser type and version, time zone setting and location, device information, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier.

❖ Username, orders type, user research, interests, preferences, feedback and survey responses;

❖ information on usage of the Site, products and Services or view any content on the Site, the time spent on the Site, items and data searched for on the Site, access times and dates.

❖ Additional or any other information which is required by the site.


Purposes of Retaining, Using and Processing Information

For delivering the products ,passing personal information on to a third party ,Updating on the delivery of the products , Providing customer support for orders; making payment transactions, Administering accounts, Displaying name of user , username or profile on the Site, Responding to queries, feedback, claims or disputes, Providing information requested , Sending marketing or promotional information about products and services on the Site from time to time, Ascertaining identity in connection with frauds , Comparing information and verifying with third parties in order to ensure that the information is accurate; Producing statistics and researching for internal and statutory reporting , Preventing or investigate any actual or suspected violations of Terms of Use and Privacy Policy, Identify visitors on the Site; Conducting data analysis, testing and researching, monitoring and analyzing usage and activity trends;


IDB, Third Parties and Information

User's details would be passed parties or agents and subcontractors for the purposes setting out in Privacy Policy. In disclosing personal data to third parties, it is ensured that the third party keeps personal data secure from unauthorized access, collection, use, disclosure, processing or similar risks.


Cookies

Cookies are used by IDB and authorized service providers and cookies are used for user’s convenience in using the Site.

User may update, correct, or confirm provided information by logging on to their accounts on the site or by sending a request to [email protected]

Ceylon Plaza | Elevate Your Online Shopping Experience

Welcome to Ceylon Plaza, where online shopping becomes an exhilarating journey of convenience, speed, and affordability in Sri Lanka. As the forefront multi-vendor system meticulously managed by the Industrial Development Board Sri Lanka, Ceylon Plaza invites you to explore an extensive array of chic, stylish, and timeless collections. From consumer electronics to home appliances, and spanning across various fashion genres, our platform ensures a diverse and satisfying shopping experience. With a commitment to quality, authenticity, and convenience, Ceylon Plaza features products exclusively from verified sellers across the country, offering you confidence in your purchases. Revel in the ease of ordering your desired items from the comfort of your home, and benefit from our reliable supply and logistic service that guarantees swift and secure deliveries. As a dynamic multi-vendor system, Ceylon Plaza thrives on collaboration, bringing together a myriad of sellers to provide a wide variety of products and competitive prices. Managed by the esteemed Industrial Development Board Sri Lanka, Ceylon Plaza stands as a symbol of credibility, assuring you a secure and efficient online shopping environment. Experience the future of online shopping at Ceylon Plaza – your ultimate destination for quality, variety, and unparalleled convenience. Happy shopping!